Regional Coordinator Global Mobility
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Position: Regional Coordinator
Department: Global Mobility
Location: Concord, Ontario
Reporting To: Manager, Global Mobility
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POSITION OVERVIEW:
This position is responsible for the administration of the Global Mobility Program and to ensure fair and equitable treatment for employees who are permanently relocated or on a temporary assignment.
RESPONSIBILITIES:
· Clearly understand the policies and procedures of the Global Mobility Program
· Counsel Divisional/Group Human Resources on the Global Mobility Program
· Advise Divisional/Group Human Resources on documentation requirements based on policy selection
· Provide timely and efficient customer service to Divisional/Group Human Resources
· Ensure accuracy and completeness of documentation and appropriate approvals
· Initiate mobility services, expatriate benefits and tax services with vendor as required
· Initiate immigration and security services with internal departments as required
· Liaise with vendors to ensure employee initiations are serviced, employee needs are met in a timely manner and to maximize operational effectiveness
· Assist in resolving vendor related service issues
· Escalate unresolved service related issues to Program Manager
· Review and reconcile vendor invoices
· Provide information to the Program Manager for compliance reporting and analysis
· Recommend improvements to the policies and procedures and operational processes
QUALIFICATIONS REQUIRED:
· Excellent communication skills (written, verbal and presentation)
· Customer service oriented
· Ability to adapt to change
· Ability to work well in a team environment
· Excellent organizational skills
· Excellent computer skills (Microsoft Office/Lotus Notes)
· Good knowledge and understanding of Magna structure would be beneficial
· Previous experience in mobility administration/immigration would be an asset
· Basic knowledge of accounting (invoicing and billing)
· Ability to train others (ie. Divisional HR’s)
EFFORT REQUIRED:
· Normal office position duties, with frequent use of computer
· Able to handle/maintain confidential information
· Ability to work flexible hours and overtime as required